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Is Oura Down? Status and Sync Fixes

Suraj Giri

By , reviewed by Suraj Giri on
Published . 3 min read.

Plain grey smart ring on a white marble bedside table beside a smartphone lying face down
A smart ring and phone on the nightstand, waiting for the morning sync. Illustration: Gadget247News, generated with Runway

Last checked: .

Status last checked: September 26, 2026, 2

p.m. ET on status.ouraring.com and Oura's Known Issues page. We don't show live data.

Oura wasn't down at our last check, so if your Oura Ring won't sync, the problem is likely on your phone, ring or app: see Oura Ring Not Syncing. Garmin owners have a separate page on Garmin Connect sync problems during an outage.

Item Detail Source
Overall status All Systems Operational Oura status page
Components API V2, API Webhooks and Health Panels, all Operational Oura status page
Last listed incident "API V2 Outage", April 1, 2026, resolved Oura status page
Known Issues list Last updated September 24, 2026 Oura Member Care

How to Check Oura's Status Yourself

Oura publishes two official sources, and you need both:

  • status.ouraring.com: Oura Health Ltd's status page, with 3 components (API V2, API Webhooks and Health Panels), past incidents, and alerts by email, SMS, Slack, webhook or RSS.
  • Known Issues in Oura Member Care: app and ring issues marked Open, In Progress or Fixed. Oura's team "updates this list weekly and will remove fixed issues after six months."

The status page doesn't list the ring or the Oura app, so "All Systems Operational" doesn't rule out a known app issue.

Affected Devices and App Versions

At our check, Oura's list had open issues about syncing and missing data, including these four, in Oura's words:

  • Issue 3037, "Unguided sessions may fail to sync": all users on version 7.18.1 or newer.
  • Issue 3074, "Sleep data may be missing or incomplete": all users on version 7.19.1 or newer.
  • Issue 3096, "Sleep stages may be missing": iOS users on version 7.20.0 or newer, on Oura Ring 4 and Oura Ring 5.
  • Issue 2948, "Data Collection Freeze Causing Missing Data": iOS users on version 7.11.0 or newer.

This covers device settings only and isn't medical advice. For Oura's own guidance, see Oura Member Care.

What to Do Now

Match your situation to one of three cases:

  1. Oura lists an incident: wait. Resetting your ring won't fix a problem on Oura's side, so leave it until the status page shows Operational.
  2. An open Known Issue matches yours: follow Oura's workaround on that page, where Oura gives one.
  3. Nothing matches: use the sync fix. Follow Oura Ring Not Syncing for the full steps.
Four-step order: check status.ouraring.com, wait if Oura lists an incident, check Oura Known Issues for your app version, then follow the Oura Ring sync fix.
Check both official Oura sources before you troubleshoot your ring. Checked September 26, 2026. Diagram: Gadget247News

Oura Not Syncing but Nothing's Down?

Then the fault is between your ring, your phone and the Oura app. Oura's Troubleshooting Connection Issues article starts with the latest phone OS and Oura app, then the ring on its charger, your phone on its own charger, and your phone next to the ring.

Background

What each Oura source covers, and how we keep this page current.

What Oura's Status Page Does and Doesn't Cover

Oura's status page tracks API V2, API Webhooks and Health Panels, and its past incidents name the same parts, such as "Health Panels Partner Maintenance" in November 2025. It doesn't explain what Health Panels covers, and it doesn't list the Oura Ring or the Oura app. Ring and app faults go on the Known Issues list, where Oura says you can see "if an issue affecting your Oura Ring or App is already known." For recalls rather than outages, see AirPods and Apple Watch Recalls and Safety Notices.

How We'll Update This Page

Four rules for this page:

  • We check both Oura sources at least daily, and every 30 minutes while Oura lists an incident.
  • Every check refreshes the What Changed box and the Status last checked line (ET times).
  • Each incident gets a dated log entry: Oura's title, affected components, start and end times.
  • We never use third-party outage trackers.

Incident log: none recorded as of September 26, 2026. More device news: Is Fitbit Going Away.

Sources

  1. Oura Health Ltd Status
  2. Oura Member Care: Known Issues
  3. Oura Member Care: Troubleshooting Connection Issues