How to Reset JBL Earbuds

Restart vs Factory Reset: What's the Difference?

A restart turns JBL earbuds off and on again; a factory reset wipes them:

Action	What it does	When to use it
Restart (case in and out)	Reconnects earbuds that powered off in standby	Earbuds switched off or won't reconnect
Factory reset	Erases "all settings and Bluetooth data"; you pair again	Last, when the unit is "not operating correctly"

How to Restart (Soft Reset) JBL Earbuds

To restart JBL true wireless earbuds, use the charging case:

1. Put both earbuds back in the charging case.
2. Take them out again.

JBL gives this step for earbuds that switched off after 30 minutes in standby. Its hardware reset page adds that holding a case's reset button for more than 5 seconds "resets the earbuds without restoring the settings to the factory defaults", without naming models. For each model's power controls, see how to turn JBL earbuds on and off.

How to Factory Reset JBL True Wireless Earbuds

To factory reset JBL true wireless earbuds, forget them on your phone, then use the triple-tap-and-hold gesture:

1. Forget the earbuds on your phone.
2. Take both earbuds out of the case and keep them on.
3. Triple-tap either earbud. On the third tap, press and hold it for more than 5 seconds.
4. The earbuds power off and are factory reset. Pair them again.

Tour Pro 3: triple-tap both earbuds, not one.

JBL's series pages list the triple-tap reset for these models:

Series	Models with the triple-tap reset
Tune	Tune Beam, Beam 2, Buds, Buds 2, Flex, Flex 2, 130NC TWS, 230NC TWS, 235NC TWS, 245NC, ANC TWS
Live	Live 300, Beam 3, Beam 4, Buds 3, Buds 4, Flex, Flex 3, Flex 4, Free 2, Free NC+, Pro+, Pro 2
Tour	Tour Pro+, Pro 2, Pro 3
Endurance	Peak 3, Peak 4, Race TWS, Race 2
Reflect	Aero TWS, Mini NC
Wave and Vibe	100, 200 and 300 TWS; Beam, Buds, Flex and their "2" models

How to Factory Reset JBL Headphones

To factory reset JBL Tune or Live headphones, disconnect them from your phone, then hold both volume buttons:

1. Disconnect the headphones from your phone or other Bluetooth device.
2. Press and hold Vol + and Vol - for more than 5 seconds. Tour One, One M2 and One M3: hold for more than 8 seconds.
3. The headphones power off and are factory reset. Pair them again.

By our count, JBL lists 32 Tune models here, including the Tune 520BT, 720BT and 770NC, and 15 Live models, such as the Live 460NC and 660NC.

Other JBL Models: Reset Button or Gesture

These JBL models use their own control or hold time:

Model	Control	Hold time
Tune 115, 120, 125, 215, 220, 225 TWS	Earbuds in the case, tap and hold the right earbud	More than 5 seconds
Live and Tour models with a Smart Case	Earbuds in the case, reset button next to the case's charging port	10 seconds
Endurance Peak	Earbuds in the case, right earbud touch button	More than 10 seconds
Endurance Peak 2	Earbuds in the case, tap and hold the right earbud	More than 2 seconds
Endurance Run BT, Run 2, Run 3; Reflect Contour, Contour 2, Fit, Mini 2	Vol + and Vol - (Reflect: earbuds on)	More than 5 seconds
Reflect Flow Pro	Both earbuds in the case, reset button on the back of the case	5 seconds

JBL's Live and Tour pages call the Smart Case button a "hardware reset".

Reset From the JBL Headphones App

Models that work with the JBL Headphones app can also reset from your phone:

1. Open the JBL Headphones app.
2. Tap Support.
3. Tap Reset to Factory Setting.
4. Tap Reset.

JBL lists it on its Tune, Live, Tour and Wave/Vibe pages.

How to Check the Reset Worked

A JBL factory reset has worked when the unit powers off and then pairs again:

1. Watch for the power-off: JBL says the unit "will power off and be factory reset" (Endurance Peak 2: the LED flashes, then turns off).
2. Turn them on and pair them again: see How to Connect and Pair JBL Earbuds With Any Device.
3. If only one earbud plays, pair the two earbuds to each other: JBL says a reset "does not automatically pair the two ear pieces together". See one JBL earbud not working.